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 Derek Slack Motors Cost me £300

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iddysti

iddysti

Posts : 1699
Join date : 2010-03-27
Age : 49
Location : Spennymanure

Derek Slack Motors Cost me £300 Empty
PostSubject: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 20:00

Andy is busy putting engine back together and hoping to pick it up today. then he founds this

Derek Slack Motors Cost me £300 C3CDEB23-3A3A-4485-9993-8386E0E35420_zpskonxaza3

when Derek slacks have stripped the engine that have smashed the cam pulley housing. when I have spoke to them about it they don't want to know.

are there any layers on here as they have admitted on the phone that they broke it while removing it but won't replace it and I want to know where I stand as I paid them for stripping the engine and in my eyes they have not stripped it down right and have caused damage to my property.
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SG03RRZ

SG03RRZ

Posts : 1295
Join date : 2012-08-11
Age : 33
Location : darlington

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 20:02

Speak to subaru uk they would love to know about this
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iddysti

iddysti

Posts : 1699
Join date : 2010-03-27
Age : 49
Location : Spennymanure

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 20:04

they are just as bad. there customer support Is crap.
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SG03RRZ

SG03RRZ

Posts : 1295
Join date : 2012-08-11
Age : 33
Location : darlington

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 20:14

Not having much luck then. Defo speak to a legal person as they've damaged your car and knowingly realised the damaged car
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andyden71

andyden71

Posts : 2854
Join date : 2010-11-11
Age : 48
Location : Bishop Auckland

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 20:37

One word mate bastards
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DAZ.STI

DAZ.STI

Posts : 901
Join date : 2011-06-25
Age : 49
Location : In me garage

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 20:37

What a nightmare mate, Citizen Advice for free advice, or most local solicitors will do free evening chats and decide wether to take your case.
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discodaz

discodaz

Posts : 3926
Join date : 2011-10-13
Age : 44
Location : its better to burn out than to fade away....

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 20:37

Was this done when finding out what's wrong with it?
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https://www.facebook.com/darrenjayphotography
iddysti

iddysti

Posts : 1699
Join date : 2010-03-27
Age : 49
Location : Spennymanure

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 20:42

discodaz wrote:
Was this done when finding out what's wrong with it?

yes mate, when they where stripping the engine.
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discodaz

discodaz

Posts : 3926
Join date : 2011-10-13
Age : 44
Location : its better to burn out than to fade away....

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 21:01

So no one bit them have touched it and the insurance company requested they do this....they don't have a leg to stand on!!
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https://www.facebook.com/darrenjayphotography
iddysti

iddysti

Posts : 1699
Join date : 2010-03-27
Age : 49
Location : Spennymanure

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 21:16

that's what I thought. nobody else has touch the car since I pick it ip before Christmas apart from Andy and he's only touched that bit when he came to put it back together.
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StickT

StickT

Posts : 2607
Join date : 2012-07-26

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 21:18

Have you hard proof they broke it ? Is the phone call recorded ? Is anything on paper about it or in an email ?
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iddysti

iddysti

Posts : 1699
Join date : 2010-03-27
Age : 49
Location : Spennymanure

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 21:28

yes they left a voice mail saying they couldn't get it off as it was tight and they had to force it. to strip the engine.
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discodaz

discodaz

Posts : 3926
Join date : 2011-10-13
Age : 44
Location : its better to burn out than to fade away....

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 22:19

None of this has anything to do with you mate,they broke it and they have to pay to fix it! I would not let them touch it again!!
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https://www.facebook.com/darrenjayphotography
hardy172

hardy172

Posts : 2938
Join date : 2010-03-14
Age : 38
Location : Durham & Costa Del Consett

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyThu 27 Feb - 23:17

Did they say who it was on the voice mail when they started it? Name a company or both?
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kgt
Admin
kgt

Posts : 4785
Join date : 2010-03-22
Age : 101
Location : Bishop Aukward

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyFri 28 Feb - 8:26

You have PM
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StickT

StickT

Posts : 2607
Join date : 2012-07-26

Derek Slack Motors Cost me £300 Empty
PostSubject: Re: Derek Slack Motors Cost me £300   Derek Slack Motors Cost me £300 EmptyFri 28 Feb - 9:13

Knowing how dealers work mate I think you will end up taking the hit again Sad

As Hardy says did they state " hi it's John from Derek Slacks " Did they ring you to confirm it had broken when they forced it off ? What they will also say is why did it take this long to come to light,
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Derek Slack Motors Cost me £300 Empty
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